Important announcement on COVID-19: We are shipping from Denmark, and there are no delivery problems with regards to Covid-19 (as of March 13, 2020). Your order will be shipped the very same business day you place an order.

Please keep yourself updated for possible restrictions at your local border as we cannot stay on top of hour-by-hour developments throughout the World, and any actions by local government agencies to protect their citizens.

As of 25th March 2020, DanaMedic ApS offers FREE SHIPPING on all orders over $100 shipped to Europe, USA and Canada. Quotes outside these countries depend on location and will be calculated in checkout.

DanaMedic ApS ships its products through professional and international couriers such as DHL Express, FEDEX, Deutsche Post, USPS and GLS at the earliest date and time possible.

All orders received before noon (CET) on weekdays, will be shipped that same day.

Estimated delivery time for EU customers is 24 hours, 1-2 days for US and Canada, and 3-4 days for the rest of the World. An e-mail with tracking number will be forwarded when the goods have been shipped.

Note: As a special customer service we deliver to post boxes (PO Box) and army post boxes (APO’s), but in order to do so, are forced to make use of regular postal services, which leads to a significant increase in transit time – up to 14 business days.

There may be unforeseen delays due to, for example, customs clearance, for which DanaMedic ApS cannot be held responsible. Similarly, DanaMedic ApS cannot be held responsible for import restrictions, duty, VAT or other costs for your country.

If the product is returned to us, we will refund the full product price excluding shipping cost. Please read more in our Return Policy below.

If the address typed on your order is incorrect, and consequently the product cannot be correctly delivered, DanaMedic ApS cannot be held responsible nor liable. Remember, we only have the data you type on your order to go by.

DanaMedic ApS will do everything in our power to ship to the address you typed in checkout from our webshop: A total of three delivery attempts with email or text message will be undertaken to deliver the goods. In the unlikely event that all three attempts fail, the goods will be considered delivered, and a reimbursement on your behalf is forfeited.